What are the biggest cruise excursion mistakes? — featuring Tips For Travellers

In this video: 5 Cruise Excursion Mistakes That Can Ruin Your Cruise

Tips For Travellers · 2 years ago

Why should I research ports before my cruise if the cruise line offers excursions?

Cruise lines only offer excursions based on what their local tour operator partner has available capacity to run. They may not include the absolute best attractions or experiences at a port.

What this video answers

  • Why should I research ports before my cruise if the cruise line offers excursions?
  • What fine print details matter most for cruise excursions?
  • When should I book my excursions?
  • Can I book excursions cheaper than through the cruise line?
  • What should I do if I'm traveling with friends or family on an excursion?
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At a glance

Length
11 min
Channel
Tips For Travellers
Video from
Dec 2023
Rating
⭐⭐ Great video · 2/2
Best for
Cruise passengers planning to book shore excursions for the first time or seeking to avoid common booking and scheduling mistakes.
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Avoiding the Five Biggest Cruise Excursion Mistakes

This video from Tips for Travellers examines the most common errors cruise passengers make when booking and taking shore excursions—decisions that can significantly diminish the quality of your port days and waste considerable money. Hosted by Gary Bembridge, who has completed over 101 cruises, the guide walks through real-world examples from recent trips across Japan, French Polynesia, the Caribbean, Alaska, and beyond, showing exactly what goes wrong when passengers skip research, ignore fine print, or book at the wrong time.

This content suits anyone planning a cruise vacation who wants to maximize their port experiences and avoid buyer's remorse. Whether you're a first-time cruiser or returning passenger, the video reveals how small oversights—like not checking fitness level requirements or waiting until embarkation day to book—can spoil once-in-a-lifetime opportunities, from seeing penguins in the Falkland Islands to exploring Japanese shrines or Alaskan glaciers.

Key Moments

Five Critical Excursion Planning Mistakes Explained

  • Not researching ports beforehand, leading to missed must-see attractions and relying only on cruise line offerings
  • Skipping the fine print details, including fitness levels, weight restrictions, walking distance, and what is or isn't included in the tour cost
  • Overpaying by booking through the cruise line instead of direct operators or comparison sites, sometimes paying double the actual price
  • Waiting until just before or after boarding to book, causing sellouts of popular excursions like penguin-watching tours
  • Ignoring meetup times or checking in separately from travel companions, resulting in missed group buses and delayed tour schedules
Featured image for the guide to 5 Cruise Excursion Mistakes That Can Ruin Your Cruise by Tips For Travellers

What You Need to Know Before Booking Cruise Excursions

  • Research ports using dedicated sites like WhatsInPort.com to understand docking locations, safety, accessibility, and top attractions
  • Always check the activity/fitness level ratings—real examples include steep stone steps at Japanese shrines, 800-step cave explorations, and mountain climbing on cycling tours that left unprepared passengers unable to participate
  • Review weight, height, and age restrictions; for instance, helicopter tours often have maximum weight limits that result in same-day denials
  • Verify bus time and distance from port; one Kyoto excursion from Kobe involved 1.5 hours each way, shocking passengers who hadn't read the details
  • Confirm what's included or excluded—castles, museum entries, meals, and beverages often cost extra beyond the excursion fee
  • Book months in advance for popular activities; popular tours regularly sell out, especially for unique experiences like penguin-watching
  • Compare cruise line prices with direct bookings and third-party providers; a Barcelona hop-on-hop-off bus cost €70 through the cruise line but just €35 at the terminal booth
  • Check dress code requirements; mosque visits require covered shoulders and knees, while ATV tours require closed-toe shoes
  • Take note of weather forecasts close to your port date and pack accordingly—umbrella and rain jacket made the difference during a rainy Tokyo visit
  • Check in with your entire group at the same time to avoid being separated onto different buses
  • Respect meetup times strictly; tours move at the pace of the slowest returning passenger, and guides will leave latecomers behind, forcing them to catch expensive taxis

Frequently Asked Questions About Cruise Excursion Planning

Why should I research ports before my cruise if the cruise line offers excursions?

Cruise lines only offer excursions based on what their local tour operator partner has available capacity to run. They may not include the absolute best attractions or experiences at a port. By researching on sites like WhatsInPort.com, you'll discover must-see sites, learn whether self-exploration is safer and more practical, and identify which attractions might be worth booking independently for better prices.

What fine print details matter most for cruise excursions?

Five critical details stand out: activity/fitness level (which often causes people to struggle with unexpected steep steps or high-altitude climbs), weight and height restrictions, distance from port and bus time, exact itinerary and time allocations for each activity, and what is and isn't included—particularly meal costs and entry fees to attractions within larger sites like castles or museum grounds.

When should I book my excursions?

Book as soon as excursions become available in your cruise planner online—typically months before departure. Most cruise lines offer 48-hour cancellation policies with no penalty, so early booking secures your spot without risk. Waiting until embarkation day or sailing often results in popular excursions being completely sold out, causing passengers to miss once-in-a-lifetime experiences.

Can I book excursions cheaper than through the cruise line?

Almost always, yes. Third-party booking sites like Viator, Shore.com, and Shore Excursions Group often offer the same tours at half the cruise line price. Direct bookings with attractions work well too—for example, booking the White Pass and Yukon Route train in Skagway directly costs far less than the cruise line option. Some third parties like Shore Excursions Group even guarantee on-time return to your ship or cover transportation costs to the next port.

What should I do if I'm traveling with friends or family on an excursion?

Check in at the exact same time as your group to ensure you're placed on the same bus and in the same tour group. Additionally, all group members must respect the meetup time when free exploration is allowed; late returns delay the entire tour's schedule and can cause the guide to leave stragglers behind, forcing them to pay for their own transportation back to the ship.

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Key Terms

Cruise excursion
A guided tour or activity offered at a port of call, either through the cruise line or an independent operator.
Fine print
The detailed terms and conditions of an excursion, including fitness requirements, time allocations, and what is or isn't included in the cost.
Third-party booking
Purchasing a shore excursion directly from an independent tour provider or comparison website rather than through the cruise line.
Markup
The profit margin cruise lines add to excursion prices, often doubling the actual cost of the tour.
Fitness level
A classification rating how physically demanding an excursion is—including walking distance, steps, standing time, and climbing required.
Meetup time
The scheduled moment when all tour participants must return to rejoin the group and continue to the next location.

Sources: Cruise excursion · Fine print · Third-party booking · Markup · Fitness level · Meetup time — definitions cross-referenced with Wikipedia

Justin’s Take

This video delivers genuinely practical, experience-based advice that saves cruisers both money and regret. The real examples—from passengers turned away from helicopter tours due to weight limits, to families missing entire attractions because they returned late from free time—make the mistakes feel immediate and urgent rather than theoretical.

What stands out most is the concrete detail: showing that a Barcelona hop-on-hop-off pass costs €35 at a terminal booth but €70 through the cruise line, or that a Kyoto tour involves 3 hours of bus travel, makes the video immediately actionable. If you're planning a cruise, this watch is essential.

⭐⭐ Great video · 2 out of 2

Justin
Justin

Years on the front lines of helicopter tour coordination — not as a travel blogger, but as the person responsible for making every guest experience go right. Managed 2,000+ cruise guests weekly as Shore Excursions staff aboard the Pride of America in Hawaii Personally coordinated with helicopter tour operators to confirm age, weight, and safety requirements.

Video by Tips For Travellers on YouTube. If you enjoyed it, please subscribe to their channel and show your support for the great video.

Description

I look at 5 biggest mistakes that cruise passengers make with cruise excursions, often ruining not only their time in port but putting a huge dampener on their total cruise.

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ABOUT TIPS FOR TRAVELLERS: If you want to get cruising right, Tips For Travellers makes it easy to plan and have the incredible cruise experiences you dream of every time. All my Tips For Travellers advice, tips and tricks tips draw on everything that I have learnt on the 101 cruises I have done to date.

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00:00 Start
00:29 Know Before You Go
02:21 Check These Details
06:16 Check These Options
07:53 Early Bird Wins
09:18 On Tour Mistakes

Video transcript for “5 Cruise Excursion Mistakes That Can Ruin Your Cruise” Accessibility

A full written transcript of this video, provided for accessibility. Select any timestamp to jump the video to that moment.

excursions are one of the biggest extra costs when we go on a cruise vacation and so it never ceases to amaze me the bizarre choices and things that I see my fellow Cruisers doing when planning booking or going on them so stick around to hear about the five most remarkable errors that I've seen and what they

should have been doing instead so you of course can avoid them welcome aboard I'm Gary bembridge making it easy to get cruising right every time including on cruise excursions the first mistake I see is Cruisers not researching the ports before going so they can decide what the very very best things to see or

do in them are so if you don't you're relying on what the cruise line is offering and you're assuming that they include always the must and the absolute best SE places however I've learned that may not always be the case because of course Lions have to rely on whatever capacity their specific tour operator

partner has available when that ship is calling into Port it doesn't necessarily mean that they're going to take you to see the very best things they will just offer you what it makes sense to provide so you may be missing out in a particular cruise port but also by researching the port you will know if

you should even do an Excursion or whether you should self explore and more on that topic later now my go-to for researching Cruise ports is a site called what's in port.com because they have coverage of even the most obscure ports it tells me where the ship is going to be docking what's with an easy

access how easy it is to explore safety issues public transport options the key sites to see and on and on and on now another critical thing that I always check by Port by Port close to the time is the weather so I can be prepared because of course it chops and changes so for example on my recent region 7

se's cruise to Japan I could see that really heavy rain was forecast when we were going to be in Tokyo so I actually just packed an umbrella and a bit of a rain rain code into my suitcase and so unlike my fellow guests that were getting really wet or having to stay on the bus to avoid the rain I could still

get out and see the Imperial Palace the Magi Shrine the hammer Koto Gardens and it was in relative Comfort because I was prepared however this next mistake is something I see creating more problems when it comes to excursions than anything else and that quite simply is not checking the fine print in the

Excursion details and terms this was the cause of pretty much all of the issues on excursions that I saw on recent cruises and there are actually surprisingly five things that you absolutely need to check first of all check the activity or Fitness level required all Cruise Lines classify

excursions so for example on that recent region Japan cruise I was talking about they had three clear distinct categories that each tour was rated against with descriptions of like the amount of walking steps standing time and other kind of physical considerations however still on many excursions I went to on

that trip I saw people really struggling because they hadn't checked the fitness and Mobility so for example we went to visit the kzu Zan to shugu Shrine in shimuzu these had really steep Stone steps that just many people could not cope with the cruise before that I was in French Polynesia and I booked a

cycling tour which included a ride up to a mountain Viewpoint however people just hadn't read the fitness and ability detail so some ended up having to wait at the bottom of the mountain because they just couldn't do it While most of us spent half of the Excursion time up on the mountain Viewpoint I went to the

Ral gardo caves in Kochi it had really steep climbs it had tight spaces it had a total of 800 steps which people when they got there realized they just couldn't do it so they had to sit outside while we spent an hour or so in the caves also check the activity levels for weight and height or age limits for

example I did a helicopter ride on my last Alaska cruise up to the glazers in Juno where there were maximum weight restrictions and one man was actually turned away on the day there can also be hide restrictions for thrill rides like ziplining perhaps age restrictions for you know alcohol drinking related tours

next look in the fine print for details of the distance from the port and how long you're going to spend on the bus so for example also on that region Japan Cruise the tour to Kyoto from Kobe where we docked had 1 and 1/2 hours on the bus there and 1 and 1/2 hours back now people seemed shocked when we set off to

learn this because they had not read the fine print thirdly and one I slipped up on my last Caribbean cruise is to check the detail of exactly what is going to happen on the Excursion and the time allocated for each activity so on that trip I booked a beach break in St Lucia now if IID read the detail properly I

would have realized that we were going to spend almost half of that time doing a shop Excursion at a center with chocolate making candle making t-shirts Screen Printing and other shopping stuff instead of all the time at the beach fourthly check what is and is not included so for example on that region

Japan cre I've been talking about in many places the Excursion covered our entry into the grounds but not to go inside the attractions or buildings within them so in that Kyoto Excursion I mentioned earlier it got me into the nio castle grounds but touring the actual castle itself I personally had to then

pay for in addition to the Excursion entry fees now if the tour is over lunchtime also check if a meal is or is not included so again on that coyota tour it was included in a local Resort but on others I went on over meal times it was not included so important that you check what is and isn't included

also check in the fine print for any dress code so for example when I was in Cairo at the start of my Nile river cruise this year we had to have our shoulders and knees covered on the day that we were visiting a mosque active excursions like say going on an ATV tour may require you know you to have closed

shoes so always check fine print for dress code now there is another thing that I see Cruisers repeatedly getting wrong and it affects their bank balance badly your most expensive Excursion options will usually be booking the cruise line ones because they mark them up to make a profit on the tours their

local providers run in the cruise Line's name so they're were going to make a mark up a profit so this is why I do these quick checks before finally booking a cruise line Excursion so first of all I check if I can book the activity direct and if so for Less which is pretty much always is now for example

I absolutely love doing the Y pass and Yukon train in Skagway Alaska I love it and I always book that direct for way less money than if I was doing it as a cruise Excursion I go in by the way months and months before because it does does sell out so getting in early is key if you're booking direct with the the

attraction or the provider another is I never book Hop On Hop Off buses through the cruise line for example this summer I was on a Norwegian Viva cruise that stopped in Barcelona now the cruise line was selling the Hop On Hop off bus for over €70 it's about $75 but I could buy a Hop On Hop off day

pass for just €35 at the booth in the terminal the other thing I always do is compare with independent Alternatives like shore.com shore excursions group.com and now the second by the way makes a lot of their guarantee that they promised to get me back to the ship on time and if they

don't they will cover the cost of getting me to rejoin the ship at the next Port but whatever route you go this next mistake I unfortunately have seen too many times mess up people's trips most Cruisers seem to wait until just before the cruise or once they're on board to book excursions hence the long

lines at the short excursions desk on embarcation day this is a terrible idea for a couple of reasons first of all most cruise lines have a pretty good cancellation policy usually the ability to cancel 48 hours before an Excursion with no penalty so I always go in early and I book excursions as soon as they

are available in my cruise planner online to make sure I get the ones I want from the cruise line knowing I can tweak once I'm on the trip or even cancel them I've been on so many cruises where people have gone on what is a trip of a lifetime and missed out on the key excursions they wanted to do one that

really really sticks on my mind was on a South American trip on hland America last year with the Highlight was going to see penguins in the Faulkland which for most people was going to be the only Cruise that'll ever go on in their lifetime to see penguins in their natural environment but I met way too

many people that had waited until they got on board to try and book that Excursion but it was sold out I had booked months and months ahead and I got to go on the Excursion and I got to see the Penguins so I put in my diary the day excursions are going to be open and then I go in and I lock them in for all

my Cruisers however once Cruisers have their excursions booked there are a couple of mistakes I keep seeing people do once they actually go on them on every trip I always see people traveling with friends or family really annoyed that they're put on different buses or groups now it's so easy because all you

literally need to do is check in at the same time with all the group together to be on the same bus the next one drives me crazy which is passengers not paying attention to nor respecting Meetup times especially if there's free time to go off and do stuff on a tour the tours end up going at the pace of the slowest

person now for example on an Excursion in Pisa Italy this summer on each side we were given free time but every time a family always came back late producing the the time we had to explore other attractions the guide kept saying they needed to watch it because he would have to leave them behind if they were late

at the last stop because he had to get us back to the ship at a set time because it was quite some distance away on the last stop 25 minutes after the me time they were not back and so we left without them now they did eventually get back to the ship before the ship departed by having to catch a taxi at

their own great expense now there is another huge mistake I see around deciding whether to self-explore use independent tours or stick with the cruise line and there are four times that I will always go with the cruise line over any option now I talk about that and what they are in this video

starting with the one thing that most people completely Overlook see you over there

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